Why Do Customers Tattoo Themselves with
the Brands They Love?
by BJ Bueno
Three core reasons consumers tattoo themselves, the four main qualities frequently tattooed brands share, and three steps you can take to strengthen your brand.
10 Strategies for Creating a Magnetic Brand that Attracts Loyal Customers
by BJ Bueno & Scott Jeffrey
Brand loyalty doesn’t happen by accident. Brands that cultivate loyalty find ways to emotionally connect with their customers; these brands stand for something meaningful for their customers’.
Why Brand Models Are Important
by BJ Bueno & Scott Jeffrey
Although we don't have crystal balls to predict the future, we have meteorological modeling to predict the weather. The more advanced and effective the model, the more accurate its predictive capabilities.
Ten Reasons to Focus on Your Best Customers
by Scott Jeffrey
Your best customers are your Brand Lovers. Understanding the needs of your Brand Lovers and serving them better than anyone else is critical if you want to outmaneuver the competition and grow a long-term sustainable business.
Calling All Directors
by Aaron Shields
Have everything the consumer interacts with become a reflection of some aspect of your brand’s archetype.
Most Dangerous Idea In Business
by Aaron Shields
The cover story of the July issue of Wired, “The End of Theory” by Chris Anderson, forecasts a new age of science, the Petabyte Age—an age where data becomes more important than the frameworks we use to understand the data.
The Power of Associative Images
by BJ Bueno
The bottom of the airplane illustrated in the Southwest Airlines logo is a red heart. Do you think it's an accident that millions of Southwest passengers perceive the airline to be the “heart in the sky?”
Asking the Right Questions
by Aaron Shields
I’m struck by how often companies conduct research without asking any questions. The research efforts gather data but fail to give results beyond numerical characteristics (e.g., sales and demographics).
I Have THE Answer
by Aaron Shields
Every marketing company has the answer. But, solutions to marketing problems aren’t simple 2+2=4 answers.
Surprisafy Them!
by Aaron Shields
Last night I gazed into my psychic crystal ball and discovered a popular trend: creating new names, words, and phrases to describe things that we already have words to describe.
What Has To Die?
by Aaron Shields
Almost every company is doing something they shouldn’t be. Nothing akin to the deceptive practices of Enron, but something that in someway hurts or dilutes the value of the brand.
10 Strategies for Creating a Magnetic Brand that Attracts Loyal Customers
by BJ Bueno
Brand loyalty doesn’t happen by accident. Brands that cultivate loyalty find ways to emotionally connect with their customers; these brands stand for something meaningful in their customers’ eyes.